Privacy Policy
My Dibs respects the privacy of everyone who contacts the house. This policy explains, plainly, what limited information we collect and how we use it.
1. Information we collect
We only collect what an enquiry and order require: your name, your contact details (phone number and/or email), a delivery address if a piece is to be shipped, and the details of what you discuss with us about a piece or order. For orders that require an invoice, including business or trade orders, we also collect the billing name, billing address, and GST number (GSTIN) needed to raise a proper bill. We do not ask for more than this.
2. How you share it with us
Information reaches us when you contact us directly, primarily through WhatsApp and email. Messages sent over WhatsApp are also subject to WhatsApp's own privacy terms, which are outside our control.
3. How we use your information
Only to respond to your enquiry, discuss and fulfil your order, arrange delivery, and stay in touch with you about your piece. We do not use it for anything else.
4. The website itself
Our website does not run analytics, does not set its own cookies, and has no contact forms. It collects nothing about your visit. Note: the studio location on our Enquire page uses an embedded Google Map, and Google may set its own cookies through that map, which is governed by Google's privacy policy.
5. Sharing your information
We do not sell, rent, or share your information with third parties, except where strictly needed to fulfil your order (for example, a courier for delivery).
6. Keeping your information
We keep enquiry and order details for our records for as long as needed to serve you and meet legal or tax requirements. Staying in touch beyond your order is your choice, and you may ask us to stop or to delete your details at any time.
7. Your choices
You may ask us at any time to see, correct, or delete the information we hold about you. Contact us and we will help.